Managed apartment, not hotel service
Daily housekeeping, refills, and consumables are not included unless arranged separately.
Sharm El Sheikh
35°C
TodaySunMonTueWed
35/27°35/27°36/28°36/28°35/27°
Digital Concierge
Casa Sole Sharm Hills
Your simple guide for arrival, resort life, Sharm experiences, food, transport, WhatsApp support, and checkout.
Save this guide
Add Casa Sole to your phone home screen for quick access during your stay, without searching for the link again.
Choose your phone type to see how to save Casa Sole.
🛬
Arrival
Airport, taxi, and resort access
🔑
Check-in
Reception, keys, and registration
🧭
Explore
Activities, food, and transport
💬WhatsApp
Stay support and reservations
Guest journey
Everything you need during your stay
01
Before you reach the resort
Arrival
>Sharm Hills location, airport taxi guidance, and gate arrival steps.
02
Entering and settling in
Check-in
>Check-in time, representative support, keys, beach card, and registration.
03
Inside the apartment
Apartment Guide
>Wi-Fi, AC, kitchen items, towels, appliances, washing machine, trash, and utilities.
04
During the stay
House Rules
>Quiet hours, visitors, smoking, pets, damage, and apartment care.
05
Enjoying Sharm Hills
Resort Guide
>Pools, parking, resort facilities, supermarket delivery, and common areas.
06
Beach days
Beach Guide
>Free Sinbad Beach access, card rules, facilities, transport, and beach payments.
07
Activities and attractions
Explore Sharm
>Best things to do in Sharm El Sheikh, from sea trips to nightlife.
08
Eating out
Restaurants
>Casa Sole food picks around Sharm, from seafood and burgers to Italian, Egyptian grills, and bakeries.
09
Daily needs nearby
Facilities Around You
>Nearby market, pharmacy, laundry, ATM, gym, bazar, and useful services.
10
Moving around
Transportation
>Airport transfer, taxis, public transport, and paid local rides.
11
Common questions
FAQ
>Fast answers for Wi-Fi, housekeeping, visitors, checkout, beach card, and support.
12
Leaving the apartment
Checkout
>Checkout time, apartment checklist, keys, beach card, inspection, and review.
13
Leaving Sharm
Airport Departure
>Airport timing, drop-off coordination, luggage notes, and final travel tips.
14
After the stay
Returning Guest Club
>Return guest benefits, discount-card registration, comments, complaints, and review request.
15
Casa Sole apartments
Discover Our Units
>Open Casa Sole Sharm Hills listings, check photos, availability, and rates.
16
Support
Contact Us
>Mr. Magdy for stay support, Reservation Office for booking matters.
Arrival plan
How to arrive and check in
- 1. Go to Sharm Hills Resort, Al Muntaza Gate 2, Sharm El Sheikh.
- 2. At the gate, ask security for the reception hall, then ask reception for Mr. Magdy.
- 3. Our onsite team will assist with keys, beach access card, Wi-Fi information, and registration.
Support
WhatsApp support
For stay support, contact our onsite team. For extensions, booking changes, or transfers, contact the Reservation Office.
Guide
Frequently needed answers
Built for Sharm Hills
Casa Sole is our managed holiday-apartment brand. Sharm Hills is the resort where your apartment is located, so Casa Sole handles your stay support while Sharm Hills provides the shared resort setting and common facilities.
Private details stay offline
Wi-Fi and apartment-specific details are printed inside the apartment, not published online.
Contact
Need help from Casa Sole?
Our onsite team supports your stay. The Reservation Office handles extensions, Booking.com, and other platform matters.